• This Privacy Policy describes how Miniature Arsenal (“we”, “us”, or “our”) collects, uses, and shares information about you when you visit or make a purchase from miniaturearsenal.online (the “Site”).

    1. Information We Collect

    We collect information you provide directly to us, including:

    • Name, billing address, shipping address, email address, and phone number when you place an order
    • Payment information (processed securely through our payment provider — we do not store full card numbers)
    • Account credentials if you create an account
    • Communications you send us, including customer support messages

    We also automatically collect certain information when you visit the Site:

    • Log data: IP address, browser type, pages visited, time and date of visit, and referring URLs
    • Device information: hardware model, operating system, and unique device identifiers
    • Cookies and similar tracking technologies (see Section 5)

    2. How We Use Your Information

    We use the information we collect to:

    • Process and fulfil your orders, including sending confirmations and shipping notifications
    • Communicate with you about your orders, account, or customer service requests
    • Send promotional communications (only with your consent, and you may opt out at any time)
    • Improve and optimise our Site and product offerings
    • Detect and prevent fraud or other unlawful activity
    • Comply with applicable legal obligations

    3. Sharing of Information

    We do not sell your personal information. We may share your information with:

    • Service providers who assist us in operating the Site and fulfilling orders (e.g., shipping carriers, payment processors, email platforms)
    • Professional advisors such as lawyers and accountants where necessary
    • Law enforcement or government authorities when required by law or to protect our rights
    • A buyer or successor in the event of a merger, acquisition, or sale of assets

    All third-party service providers are required to protect your information and may only use it for the specific services they provide to us.

    4. Data Retention

    We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements. Order records are typically retained for a minimum of seven (7) years.

    5. Cookies

    We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse Site traffic. You may disable cookies through your browser settings; however, some features of the Site may not function correctly without them.

    6. Your Rights

    Depending on your location, you may have the right to:

    • Access the personal data we hold about you
    • Request correction of inaccurate data
    • Request deletion of your data
    • Object to or restrict certain processing
    • Data portability

    To exercise these rights, contact us at: privacy@miniaturearsenal.online

    7. Security

    We implement industry-standard security measures including SSL/TLS encryption to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

    8. Children’s Privacy

    Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Site with a new effective date.

    10. Contact Us

    For privacy-related questions or requests, contact us at:

    Email: privacy@miniaturearsenal.online

    Website: miniaturearsenal.online