Privacy Policy

Last Updated: [25/03/2025]

At Miniature Arsenal (“we,” “us,” or “our”), we value your privacy as much as we value precision engineering. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit or make a purchase from miniaturearsenal.online (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you interact with our Site, we collect certain information to provide you with a seamless, secure shopping experience.

Personal Information: When you make a purchase or attempt to make a purchase, we collect necessary details such as your name, billing address, shipping address, email address, and phone number.
Payment Information: We collect payment details (such as credit card numbers) to process your order. Note: All transactions are encrypted and processed through secure, PCI-compliant third-party payment gateways (e.g., Stripe, PayPal, Apple Pay). We do not store your full credit card information on our servers.
Device & Browsing Data: When you browse our Site, we automatically receive your computer’s internet protocol (IP) address, browser type, time zone, and information about how you interact with our website. This helps us optimize our Site and ensure a smooth user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Fulfill Orders: To process transactions, arrange for shipping, and provide you with invoices and order confirmations.
Customer Support: To communicate with you regarding your order, answer technical questions about our live-fire miniatures, and process returns or refunds.
Fraud Prevention: To screen our orders for potential risk or fraud (in particular, using your IP address).
Marketing & Updates: With your explicit consent, we may send you emails about new miniature model releases, exclusive collector drops, and restocked ammunition. You can opt out of these communications at any time.

3. Sharing Your Personal Information

We respect your privacy and do not sell your personal data to third parties. We only share your information with trusted service providers who assist us in operating our business:

E-commerce Platforms: We use platforms like [Insert Platform, e.g., Shopify/WooCommerce] to power our online store.
Shipping Partners: We share your name, address, and phone number with our trusted logistics partners (e.g., USPS, FedEx, UPS) strictly to deliver your miniature arsenal safely to your door.
Legal Compliance: We may share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Cookies and Tracking Technologies

Our Site uses “cookies” (small data files placed on your device) to enhance your shopping experience. Cookies help us remember the items in your shopping cart, understand your preferences for future visits, and compile aggregate data about site traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain features on our Site, such as the checkout process.

5. Data Security

Protecting your data is our top priority. We implement industry-standard security measures, including 256-bit Secure Socket Layer (SSL) encryption, to protect your personal and payment information during transmission. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is necessary for accounting, tax, and legal purposes.

7. Your Privacy Rights

Depending on your location (such as if you are a resident of the EEA or California), you may have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete data.
Request the deletion of your personal information.
Opt-out of marketing communications.

To exercise any of these rights, please contact us using the information provided below.

8. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page, and the “Last Updated” date at the top will be revised accordingly.